10 Chapters in the Course Material (Online Only)
50 question multiple choice exam.
70% or higher to pass.
The course is highlighted in areas related to exam questions.
Unlimited free retakes if under 70% is scored.
Each chapter ends with chapter review questions. Upon completion of the course material, students will be presented with a mandatory multiple-choice final examination.
Course Description
· An understanding of current U.S. insurance regulation and its purpose by reviewing the historical details of federally enacted legislation affecting insurance.
· The numerous duties and responsibilities facing insurance agents and producers today, including state and federal responsibilities and contractual responsibilities.
· The concepts of due diligence and the duty to disclose, along with providing pertinent examples and court cases depicting appropriate and inappropriate agent behavior
· An understanding of ethical philosophies and the basics of ethics, how to apply various ethical philosophies to the insurance industry, and the numerous unfair and illegal trade practices that are prohibited—and why they are prohibited
· An exploration and explanation of a number of issues within the Property & Casualty lines of insurance that present challenges to agents today
· A detailed discussion of the Internet, its history, and how it affects agents in the conduct of their business and in their relationships with consumers
· An understanding of the importance of insurance company financial stability; explain risk-based capital, reinsurance, and insurance company rating services
· An in-depth discussion of market conduct and market conduct examinations and how insurance companies are expected to exhibit market conduct—complete with a review of recent market conduct exams and recommendations
· An understanding of current E&O statistics, trends, and issues that may lead to E&O claims, along with a detailed review of actual E&O claims scenarios.